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Published biweekly, the COVID-19 education team sentiment snapshot highlights information drawn from a survey conducted every two weeks in an effort to gather on-the-ground intelligence from our education team to assist all our stakeholders (students, Universities, Agents, etc.) in preparing for the uncertainty surrounding the ongoing COVID-19 situation. This snapshot presents the insights from a survey conducted with our education team in Southeasr Asia from May 31- June 13, 2021.

We surveyed our in-country representatives for various Universities across Australia, Canada, New Zealand, the United Kingdom, and the United States of America


Key Findings

 Education Team Outlook

  • Uncertain (75%)
  • Neutral (25%)

Student Outlook

  • Uncertain (50%) 
  • Neutral (25%)
  • Positive (25%) 

Education Stakeholder outlook

  • Uncertain (25%) 
  • Neutral (50%)
  • Positive (25%) 

Agent Outlook

  • Uncertain (50%) 
  • Positive (50%) 

Overall Sentiment of the Education Market

  • Uncertain (50%) 
  • Neutral (25%)
  • Positive (25%) 

Source countries the education team supported in the last 4 weeks


Top Student Queries

  • The major focus of the education team in the next two weeks will be Conversion (100%), Agent Fairs (75%), Agent Training (75%), Student Counselling (50%), Planning/Research (50%) & Engaging Stakeholders (25%) 
  • 50% of our education team foresees to attend  1 agent fairs weekly, while 50% foresee attending 2 agent fairs weekly 
  • 100% of our team foresees participating in panels in the next two weeks
  • For reaching out to students for undergraduate programs, 50% on special agent events, 25% of the education team is focussing on career seminars by counsellors, 25% of the education team is focussing on Information sessions
  • 50% of the education team suggests that one of the major challenges for online events is contributing to their fatigue. 50% of them also suggests that the quality of students attending the event is not very good, 25% suggest Poor Engagement & 25% suggest late application with urgent offerand conversion
  • While working with high schools, the education team suggests that major challenges they faced are Face to face engagement & non-responsive from the placement centre
  • The education team suggests that while working with agents, the major challenges they faced are Relationship and engagement & client’s financial challenge
  • 50% of the education team suggests that International campuses will be fully open for international students in September 2021, while 25% suggest November 2021 
  • 50% of the education team suggests that Local campuses will be fully open in September 2021, while 25% suggest November 2021 and 25% suggest 2022
  • 75% of the team n average estimates 1-25 of students in Southeast Asia are currently taking remote classes, while 25% of the team estimates 50-75 students
  • 100% of the education team suggests that the institutions they support are not looking for local partners to run TNE cohorts
  • The education team suggests that the UK (75%) and China (25%) have done a good job of managing and communicating around the impact of COVID-19
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