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Published biweekly, the COVID-19 education team sentiment snapshot highlights information drawn from a survey conducted every two weeks in an effort to gather on-the-ground intelligence from our education team to assist all our stakeholders (students, Universities, Agents, etc.) in preparing for the uncertainty surrounding the ongoing COVID-19 situation. This snapshot presents the insights from a survey conducted with our education team in Southeast Asia from July 26 – August 8, 2021.


Key Findings

 Education Team Outlook

  • Uncertain (50%)
  • Neutral (50%)

Student Outlook

  • Uncertain (75%)
  • Neutral (25%)

Education Stakeholder outlook

  • Uncertain (50%)
  • Neutral (25%)
  • Positive (25%)

Agent Outlook

  • Uncertain (25%)
  • Neutral (75%) 

Overall Sentiment of the Education Market

  • Uncertain (50%) 
  • Neutral (50%)

Source countries the education team supported in the last 4 weeks


Top Student Queries

  • The major focus of the education team in the next two weeks will be Conversion (75%), Planning/Research (75%), Agent Fairs (25%), Agent Training (25%), Student Counselling (25%) & Pre-departure briefing (25%)
  • 67% of our education team foresees to attend  2 agent fairs weekly, while 33% of our education team foresees to attending  0 agent fairs in the next two weeks
  • 100% of our team foresees participating in  student panels in the next two weeks, (75%) Counsellor Panels, (75%) Schools Panels, (50%) Parent Panels, (50%) College (25%) University Panels
  • For reaching out to students for undergraduate programs, 67% on special agent events, 33% of the education team is focussing on School Presentations
  • While working with high schools, the education team suggests that major challenges they faced are engagement, Which platform do we need to sign up to reach out to have better ROI, School visiting
  • The education team suggests that while working with agents, the major challenges they faced are engagement, ever-changing situation in the country and whether they have new strategies for Sept 2022 intake, Conversion
  • 50% of the education team suggests that Local campuses will be fully open in 2022, while 25% suggest September 2021 &25% suggest October 2021
  • The team on average estimates the following number of students in Southeast Asia are currently taking remote classes

  • 25% of the education team suggests that the institutions they support are looking for local partners to run TNE cohorts
  • The education team suggests that the UK, (25%), New Zealand (25%), China (25%) & New Zealand (25%) have done a good job of managing and communicating around the impact of COVID-19
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