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Published biweekly, the COVID-19 education team sentiment snapshot highlights information drawn from a survey conducted every two weeks in an effort to gather on-the-ground intelligence from our education team to assist all our stakeholders (students, Universities, Agents, etc.) in preparing for the uncertainty surrounding the ongoing COVID-19 situation. This snapshot presents the insights from a survey conducted with our education team in the US from August 23 – September 5, 2021.

We surveyed our in-country representatives for various Universities across Australia, Canada, New Zealand, the United Kingdom, and the United States of America


Key Findings

 Education Team Outlook

  • Uncertain (20%)
  • Neutral (20%)
  • Positive (60%)

Student Outlook

  • Uncertain (20%)
  • Positive (80%)

Education Stakeholder outlook

  • Positive (100%)

Agent Outlook 

  • Neutral (25%)
  • Positive (75%)

Overall Sentiment of the Education Market

  • Positive (100%)

Top Student Queries

  • The major focus of the education team in the next two weeks will be Planning/Research (100%), Student Counselling (80%),  Pre-departure briefing (80%), Visa Counselling (80%), Conversion (60%) & Engaging Stakeholders (60%)
  • 40% of our education team foresees to attend  1 agent fair weekly, while 20% foresee attending 2 agent fairs in the next 2 weeks & 20% foresee attending 3 agent fairs in the next 2 weeks
  • 80% of our team foresees participating in student panels in the next two weeks, (40%) Counsellor Panels, (40%) Parent Panels & (20%) Schools Panels 
  • For reaching out to students for undergraduate programs, 80% of the education team is focussing on Webinars focused on UG students, College fairs (40%) & High School Visits (40%) 
  • 100% of the team suggest they will be supporting Canada, Latin America (40%) & South America (40%)
  • While working with high schools, the education team suggests that major challenges they faced are Students have more access to more Universities than ever before in this virtual climate, Balancing in-person and virtual visits, Ongoing pandemic issues; variants and uncertainty, last-minute changes, Getting in front of students whether in person or virtually and zoom fatigue
  • The education team suggests that while working with agents, the major challenges they faced is Competition between similar institutions and setting us apart & Quality of students.
  • 80% of the team suggests that on average 1-25 of students in the US are currently taking remote classes, while 20% of the team estimates 25-50 students 
  • The education team suggests that UK (60%) & New Zealand (40%) have done a good job of managing and communicating around the impact of COVID-19
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