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Published biweekly, the COVID-19 education team sentiment snapshot highlights information drawn from a survey conducted every two weeks in an effort to gather on-the-ground intelligence from our education team to assist all our stakeholders (students, Universities, Agents, etc.) in preparing for the uncertainty surrounding the ongoing COVID-19 situation. This snapshot presents the insights from a survey conducted with our education team in the US from June 14- June 27, 2021.

We surveyed our in-country representatives for various Universities across Australia, Canada, New Zealand, the United Kingdom, and the United States of America


Key Findings

 Education Team Outlook

  • Uncertain (17%) 
  • Positive (83%)

Student Outlook

  • Uncertain (17%) 
  • Positive (83%)

Education Stakeholder outlook

  • Uncertain (17%) 
  • Positive (83%)

Agent Outlook 

  • Positive (100%) 

Overall Sentiment of the Education Market

  • Uncertain (20%) 
  • Positive (80%)

Top Student Queries

  • The major focus of the education team in the next two weeks will be Conversion (100%), Student Counselling (83%), Pre-departure briefing (83%), Planning/Research (67%), Visa Counselling (50%) & Engaging Stakeholders (33%) 
  • 67% of our education team foresees to attend  1 agent fair weekly, while 33% foresee attending <1 agent fairs weekly 
  • 100% of our team foresees participating in panels in the next two weeks
  • For reaching out to students for undergraduate programs, 83% of the education team is focussing on Webinars focused on UG students, College fairs (83%), Special agent events focused on UG students (50%) & High School Visits (33%)
  • 17% of the education team suggests that one of the major challenges for online events is that there are so many of them to attend and this according to them is also contributing to their fatigue (83%) while 17% of the education team suggests that there too few events to attend
  • 83% of the team suggest they will be supporting Canada, Latin America (33%), South America(33%), Europe (17%), Asia (17%) & SE Asia (17%)
  • While working with high schools, the education team suggests that major challenges they faced are Information overload, online fatigue, a Crowded marketplace, Getting ‘in front’ of the students/classrooms, Continuing challenges of the lack of testing options (AP v SAT Subject Tests)
  • The education team suggests that while working with agents, the major challenges they faced are the Quality of students
  • 68% of the education team suggests that International campuses will be fully open for international students in September 2021, 17% suggest October 2021, while 17% suggest December 2022
  • 50% of the education team suggests that Local campuses will be fully open in September 2021,  33% suggest August 2021, while 17% suggest January 2022
  • 50% of the team suggests that on average 1-25 of students in the US are currently taking remote classes, while 33% of the team estimates 25-50 students & 17% of the team suggests that on average 50-75 of students
  • The education team suggests that UK (67%) & New Zealand (33%)  have done a good job of managing and communicating around the impact of COVID-19
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