Website Terms and Conditions

These Sannam S4 Terms and Conditions, together with the Privacy Notice ( and all other documents referred to herein, set out the terms (“Terms”) of use under which you may use this website (“Our Site”). Please read these Terms carefully and ensure that you understand them. Your agreement to comply with and be bound by these Terms is deemed to occur upon your first use of Our Site.

Definitions and Interpretation

  • In these Terms, unless the context otherwise requires, the following expressions have the following meanings:
“Content” means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site;
“System” means any online communications facility that We make available on Our Site either now or in the future. This may include, but is not limited to, contact forms, email, and live chat; and
“We/Us/Our” means Sannam S4 Group of Companies (Sannam S4)

Access to Our Site

  • It is your responsibility to ensure that you have attained the legal age as per the laws of your jurisdiction and are competent to accept these Terms. You further ensure that you are not prohibited by any law to access Our Site.
  • We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.

Intellectual Property Rights

  • Our Site comprises content that is proprietary and is protected by copyright laws, international treaty provisions, trademarks, service marks, and other intellectual property laws and treaties. All present and future rights in relation to the content, designs, copyrights, trademarks, database rights, service marks, know-how, and other intellectual property or other proprietary rights of any type, or derivative works thereto, and any knowledge or process related thereto, shall, at all times be and remain the sole and exclusive property of Sannam S4. Our status as the owner and author of the Content on Our Site (or that of identified licensors, as appropriate) must always be acknowledged.
  • Subject to the provisions contained in Clause 4, you may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content from Our Site unless given express written permission to do so by us.
  • You may link to Our Site or post content on Our System provided that you do it in a fair and legal manner and not in a manner that is calculated to damage our reputation or to take unfair advantage.
  • You may not link to Our Site or post content to Our System which contains material that is sexually explicit, is obscene, deliberately offensive, hateful or otherwise inflammatory, promotes violence, promotes or assists in any form of unlawful activity, discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age, is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person, is calculated or is otherwise likely to deceive another person, is intended or is otherwise likely to infringe (or to threaten to infringe) another person’s privacy, implies any form of affiliation with us where none exists, infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, trade marks and database rights) of any other party or is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence.
  • We may monitor any and all communications made using Our System. Any information that you send to us through Our System may be modified by us and, by sending us such information, you waive your moral right to be identified as the author of that information.
  • Any personal information sent to us, whether through our system or otherwise (including but not limited to your name and contact details), will be collected, used and held in accordance with your rights and Our obligations under the Data Protection Act 1998, as set out in Clause 11.
  • Links to other sites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We neither assume nor accept responsibility or liability for the content of third-party sites. The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.


  • Nothing on Our Site constitutes advice on which you should rely. It is provided for general information purposes only. Insofar as is permitted by law, we make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure.
  • We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up-to-date. We do not, however, make any representations, warranties or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date.
  • No part of Our Site is intended to constitute a contractual offer capable of acceptance. No goods or services are sold through Our Site and the details of services provided on Our Site are provided for general information purposes only.
  • Whilst every reasonable effort has been made to ensure that all representations and descriptions of services available from us correspond to the services available, minor variations or errors may occur. In the event of any discrepancy, please write to us at
  • Access to Our Site is provided “as is” and on an “as available” basis. We make no representation, warranty, or guarantee that services shown on Our Site will be available from us. Please contact us if you wish to enquire as to the availability of any services.

Our Liability

  • To the fullest extent permissible by law, we accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site.
  • To the fullest extent permissible by law, we exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content included on Our Site.
  • If you are a business user, we accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
  • We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware. We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial-of-service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any Content from it) or any other site referred to on Our Site.
  • We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.
  • Nothing in these terms and conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law. For full details of consumers’ legal rights, including those relating to digital content, please contact your local Citizens’ Advice Bureau or Trading Standards Office.

Viruses, Malware and Security

  • We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware.
  • You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks. You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site. You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site. You must not attack Our Site by means of a denial of service attack, a distributed denial-of-service attack, or by any other means.
  • By breaching the provisions of sub-Clauses 8.2 you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and we will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.

Acceptable Use Policy

  • You may only use Our Site in a manner that is lawful. You must ensure that you comply fully with any and all local, national or international laws and/or regulations. You must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent.
  • We reserve the right to suspend or terminate your access to Our Site or take any other recourse available to us under applicable laws if you materially breach the provisions of this Clause 9 or any of the other provisions of these Terms.
  • We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that we may take in response to breaches of these terms and conditions.

Privacy and Cookies

Data Protection

  • All personal information that we may collect (including, but not limited to, your name and contact details) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and General Data Protection Regulation (GDPR) (EU) 2016/67, and your rights and Our obligations under that Act.
  • We may use your personal information to reply to any communications you send to us or send you important notices. We will not pass on your personal information to any third parties without first obtaining your express permission to do so.
  • For further information on data processing activities & security of data, kindly visit our Data Privacy Notice ( for details.

Communications from Us

  • If we have your contact details, we may from time to time send you important notices by email. Such notices may relate to matters including, but not limited to, service changes and changes to these terms and conditions.

  • Any and all marketing emails sent by us include an unsubscribe link. If you opt-out of receiving emails from us at any time, it may take up to 3-5 business days for your new preferences to take effect.

  • For questions or complaints about communications from us (including, but not limited to marketing emails), please contact us at or via

    Changes to these Terms and Conditions

  • We may alter these terms and conditions at any time. If we do so, details of the changes will be highlighted at the top of this page. Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented. You are therefore advised to check this page from time to time.

  • In the event of any conflict between the current version of these terms and conditions and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

Contacting Us

  • To contact us, please email us at, or using any of the methods provided on our contact page at

    Law and Jurisdiction

  • Any dispute relating to these Terms and the relationship between you and us (whether contractual or otherwise) shall be governed by, and construed in accordance with the laws of Singapore. Subject to the provisions contained in clause 15.2, the courts at Singapore shall have the power to resolve a dispute arising under these Terms.

  • Nothing in this section precludes us from submitting to the jurisdiction and laws of any other state, as may be required to the extent practicable, where the cause of action arises or where you or any of the Sannam S4 Group entity is located.